Providing Compassionate Support to Loved Ones Staying at HHH

​Frequently, our focus centers around aiding our guests in helping their loved ones in the hospital. However, what about family members who cannot be present consistently? How can they enhance the well-being of their loved ones staying at Hunter Hospitality House?
Here are some suggestions for those supporting their friends or family members during their stay:

1. Stay Informed: Stay abreast of the services and resources available at Hunter Hospitality House. This involves understanding the rules, amenities, and support services so that you can guide your loved one appropriately.
2. Respect Privacy: Acknowledge the need for privacy and personal space. Guests at Hunter Hospitality House may be dealing with challenging situations, and it's crucial to respect their desire for quiet and solitude. This is why only registered guests, volunteers, and staff are allowed in the homes, and appointments are needed for registration.
3. Offer Emotional Support: Hunter Hospitality House provides a computer in each home, enabling guests to communicate with their families. Be an attentive listener and offer a supportive presence. Recognize that your loved one may be facing a challenging time, and expressing empathy can go a long way. Allow them to share their feelings and concerns without judgment.
4. Coordinate Logistics: Assist with practical matters like transportation, meals, and childcare if necessary. These practical gestures can alleviate some daily stressors, allowing your loved one to focus on their well-being. Hunter Hospitality House has a Family House where extended families with children can stay, which many find immensely helpful.
5. Encourage Self-Care: Remind your loved one to prioritize self-care. Suggest activities or practices promoting relaxation and stress relief, such as taking a walk, praying, practicing mindfulness, or engaging in hobbies. Hunter Hospitality House provides games, puzzles, adult coloring books, and various other amenities. Donors are also willing to provide specific hobby-related items upon request.
6. Stay Connected: Maintain regular communication while respecting your loved one's need for space. A simple text or call to check in and offer support can make a significant difference. Hunter Hospitality House offers free Wi-Fi and provides phone or iPad chargers during their stay.
7. Research Local Resources: Familiarize yourself with local resources, support groups, and counseling services beneficial for your loved one. Provide information on available options, allowing them to make their own choices about seeking more help. Your loved one will also receive a guest booklet and access to a community resource book.
8. Plan Positive Activities: Help in planning positive and uplifting activities during their stay. This could involve exploring local attractions, attending community events, or engaging in activities that bring joy and distraction. Staff and volunteers at Hunter Hospitality House are eager to help.
9. Respect Individual Coping Mechanisms: Acknowledge that everyone copes differently. Some guests may prefer solitude, while others may appreciate company. Respect your loved one's coping mechanisms and offer support in ways that align with their preferences.
10. Be Patient and Flexible: Recognize that emotions and situations can change rapidly. Be patient, flexible, and adaptable in your support. Your loved one may have good days and bad days, and your understanding can make a significant impact.

Remember, supporting a loved one during their stay at a hospital hospitality house requires sensitivity and understanding. Tailor your support to their unique needs, and encourage open communication about their feelings, fostering a supportive and collaborative environment. And never, ever hesitate to contact me with any concerns.  ~Tracy Willard, Executive Director
 

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